Conversations are managed intelligently, data is analyzed
Data is analyzed in real-time to provide the best outcome for every interaction.
Smart Phone Assistant
Voice Agent
All Your Calls Get Answered, Every Hour
Voice Agent is an AI-powered voice communication product that professionally manages call traffic for businesses in the accommodation and hospitality sector.
This intelligent assistant, which understands all guest requests coming by phone, responds like a natural human and directs to sales when necessary, becomes one of the most visible faces of your business.
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+90 (850) 260 04 39 will be used to contact you. Please keep your phone accessible.Why Voice Agent?
Traditional call centers bring many operational burdens such as shifts, training, personnel management.
Phone requests are answered instantly
No more waiting lines. Every guest gets immediate attention regardless of call volume.
Pressure on staff decreases
Automate repetitive tasks so your team can focus on in-house guests.
Guest satisfaction increases
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Sales opportunities are not missed
Captures every booking inquiry, even during off-hours.
How Does It Work?
1
Integrated Line Management
All internal and external phone lines are integrated into the system. (PBX, switchboard systems, etc.)
2
AI-Powered Understanding & Response
An advanced artificial intelligence model understands the guest's intent and language and generates correct answers.
Every conversation is conducted with a natural, warm and professional voice.3
Real-Time Recording & Routing
All conversations are transcribed, recorded and can be monitored through the dashboard.
If necessary, it is directed as a task to the relevant department.4
Optional Outbound Calling
Can make callback calls to guests for reservation confirmation, campaign information or satisfaction surveys.
Key Features
Instantly and automatically answers incoming calls
Natural, human-like voice tone and dialogue structure
Multi-language support (Turkish, English, German, Russian, etc.)
Intervenes during peak hours to reduce missed call rates
All conversations are transcribed and stored in the system
Topic-based routing: reservations, technical support, concierge, etc.
Optional callback (outbound) features
Calls and records can be monitored live through the dashboard
Advanced Dashboard Integration
Voice Agent doesn't just answer calls; it is supported by detailed tracking and analysis systems in the background.
Call intensity and hour analysis
Call details based on guest profile
Keyword search & topic filtering
Task assignment and department routing
Outbound call performance
Statistical reporting (response time, conversation duration, success rate)
Setup and Integration
Average setup time: 3-5 weeks
Compatible with existing switchboard systems (analog or digital)
Optional PMS integration (if available) synchronizes reservation and guest information
Special language and voice training is provided, brand tone is preserved
How is the AI Model Selected?
The AI model we use is determined according to your facility's specific data structure, language needs and operation volume.
Model structure is scalable according to criteria such as reservation intensity, call language, routing requirements.
The most efficient and economical structure is preferred for you.
Your phones are always busy, but you are never unreachable.
With Voice Agent, all calls are answered on time, correctly and humanely.
Take speed and quality in communication to the next level.
Contact us nowLet's present a special demo for your business.