WhatsApp & Telegram Integration
Connect with your guests on the platforms they use most. Seamless integration means no app switching for your staff.
WhatsApp & Web Chat Integrated
Text Agent
Smart Text Assistant
Text Agent is an intelligent communication product that responds to written guest messages from digital channels such as WhatsApp, Telegram, web chat and mobile applications in a natural and fast manner.
HeyHotel Text Agent
Reply typically in seconds
Today
How Does It Work?
1
Definition
Service information, menu, room type and campaign information specific to your facility are defined in the system.
2
AI Analysis
An intelligent AI model understands messages and generates appropriate responses based on this information.
3
Communication
Written communication is established with the guest instantly, accurately and in a guiding manner.
4
Development
The system develops itself according to frequently asked questions, analyzes sales potential and evaluates opportunities.
Key Features
35+ Languages
Support in all languages including Turkish, English, German, Russian and many more.
Instant Reservation
PMS integration for real-time price & availability.
Menu & Events
Campaign and event presentation directly in chat.
Support & Feedback
Complaint and suggestion management.
Sales Focused
Upselling for upper category rooms and special packages.
Why Text Agent?
Fast Response – High Satisfaction
Responds to guest messages within seconds, answers questions correctly.
Reduces Operational Workload
Minimizes the workload of reception and reservation teams during peak hours.
Converts to Sales
Detects opportunities and directs them to sales. Offers SPA, room upgrades etc.
Strong Tracking and Reporting
Peak Analysis+12%
Conversion Rate
4.8%
Integration and Setup
Text Agent can be integrated directly into your reservation system or can direct all communications through its own panel.
Average Setup
3 Weeks
Large Facilities
4-6 Weeks
Included
Training & Support
Digitize guest communication with Text Agent, reduce your operational workload and increase your sales.
Contact us for a special demo