Integrated Infrastructure

AI-Powered & Team-Free
Call Center Solutions

HeyHotel is an AI solution that manages your hotel's call center operations without requiring human resources, directly integrated with your PMS or CRS system.

End-to-End Automation

This entire process works like an AI operations unit working on your behalf.

Guest Calls
AI Answers
Updates Reservation (PMS/CRS)
Automatic Confirmation

What You Don't Need to Do?

  • Set up your own call center team
  • Contract with outsourced call center companies
  • Deal with processes like staff training, shift planning, quality control
  • Waste time with manual reservation entries

What Do We Do?

  • We integrate directly with your PMS / CRS system
  • We answer incoming calls with Voice Agent
  • We handle reservation creation, modification, cancellation with AI
  • We send confirmations automatically & record everything
  • We serve guests with zero waiting time even during peak hours
  • Payment processing via integrated system when needed

Advanced Capabilities

Real Conversations, Real Operations

Voice Agent communicates with guests like a human. It understands requests like "Do you have a sea view room for two people this weekend?", checks the system, and creates a reservation.

Handles complex scenarios autonomously

Multilingual Support

Automatic routing based on guest's language. Support in Turkish, English, German, Russian +35 languages.

Accent AnalysisIdiom Aware

Reporting and Control Panel

  • All calls recorded in written & audio format
  • Analysis of duration, conversion rate, no-show
  • Department-based task assignments
  • Real-time statistics access via dashboard
Live Metrics

The Result

Increases Conversion

Higher reservation rates with instant responses.

Eliminates Costs

Removes human resource-dependent operational costs.

24/7 Operation

Runs operations constantly without errors or breaks.

Future Ready

Takes you to the communication model of the future.