HeyHotel is an AI-powered assistant that automates your hotel's phone and text-based communications. It instantly responds to guest inquiries, processes requests, handles reservations, and transfers to human staff when needed.

Guests receive fast and accurate responses 24/7, which reduces wait times, enhances communication quality, and increases satisfaction. Meanwhile, your team can focus on higher-value tasks.

Setup is usually completed within 4 weeks. Our technical team manages everything remotely, so your hotel operations continue without disruption.

Yes. HeyHotel easily integrates with your current phone infrastructure and front desk systems (like PMS, CRM, etc.). Your staff can keep working as usual while the system runs in the background.

HeyHotel significantly reduces the need for night shifts and extra staff. On average, it delivers 60–80% cost savings, while providing uninterrupted service around the clock.

Absolutely. All interactions are encrypted and stored securely. Guest privacy is a top priority, and our system complies with national and international data protection standards.

When automation isn't enough, the system seamlessly transfers the call to a staff member, along with the full conversation history. This allows your team to pick up where the assistant left off — without guests having to repeat themselves.

Real-time insights such as peak hours, frequently asked questions, missed opportunities, and guest satisfaction trends are available through the dashboard. These AI-powered analytics help managers make better decisions.

The system automatically detects the guest's language and responds accordingly. There are no language barriers.

Yes. In addition to phone calls, HeyHotel can also communicate with guests via your website, WhatsApp, and other text-based platforms.

Yes. You can define your brand's tone of voice, greetings, FAQs, and information flows within the system. This makes it easy to deliver a personalized guest experience.